How we handle information

1. Introduction

This Privacy Policy explains how Singularity Solutions and Services LLC ("Company", "we", "our") collects, uses, protects, and retains information in the course of providing independent software development, automation, and technology consulting services. The Company is a single-member Wisconsin LLC operated by Matthew Harrison Brossard from a home-based office.

We are committed to maintaining the confidentiality, security, and integrity of all client information.

2. Company Information

• Legal Entity: Singularity Solutions and Services LLC
• Entity ID (WI DFI): S165572
• Principal Office: 206 S River St, Waterford, WI 53185
• Registered Agent / Sole Member: Matthew Harrison Brossard
• Email: matt.brossard323@gmail.com

3. Information We Collect

We collect only the information necessary to perform contracted services. This may include:

A. Contact & Business Information

• Names of client representatives
• Business email addresses and phone numbers
• Billing addresses and organizational details

B. Technical & Project Information

• System architecture details
• Codebase structures
• Technical specifications required for development or automation work

C. Transactional Records

• Invoices and payment confirmations
• Tax identification numbers (when required for billing or compliance)
• Project-related documentation

We do not collect unnecessary personal data, consumer analytics, or marketing information.

4. How We Use Information

Information is used strictly for legitimate business purposes, including:

• Delivering software development, automation, and consulting services
• Managing project communication, milestones, and deliverables
• Processing invoices and maintaining financial records
• Meeting legal obligations under Wisconsin state law and U.S. federal regulations

We do not use client information for advertising, profiling, or resale.

5. Data Sharing & Third-Party Disclosure

We do not sell, rent, trade, or commercialize client data.

Information may be shared only under the following limited circumstances:

A. Authorized Service Providers

We may use secure third-party platforms for:

• Accounting and invoicing
• Cloud hosting or development infrastructure
• Legal or compliance support

All service providers are bound by confidentiality obligations.

B. Legal Compliance

We may disclose information when required to comply with:

• Valid subpoenas or court orders
• Wisconsin state regulatory requirements
• Federal tax or reporting obligations

6. Data Security

We implement administrative, technical, and physical safeguards to protect client information, including:

• Secure storage of project materials
• Controlled access to sensitive data
• Encryption of digital communications when appropriate

While no system can guarantee absolute security, we take reasonable and industry-aligned measures to protect client data.

7. Data Retention

We retain project materials only as long as necessary to:

• Complete the contracted work
• Maintain required business records
• Comply with Wisconsin document retention statutes

Technical materials may be deleted upon project completion at the Client’s request.

8. Client Rights & Requests

Clients may request:

• Copies of stored project data
• Corrections to business or contact information
• Deletion of technical materials after project completion (unless retention is legally required)

Requests should be submitted in writing to the contact information below.

9. Updates to This Policy

We may update this Privacy Policy periodically. The most current version will be provided upon request or included with new Statements of Work.

10. Contact Information

For privacy inquiries, data requests, or official notices: